The quick answers.

Most orders ship from our US warehouses and arrive in 3–7 business days. We'll always send a tracking link as soon as your order ships.

Not right now — we ship within the United States only. We're working on expanding, but for now all orders need a US shipping address.

30 days, no drama. If something isn't right, email hello@getlumio.com. Items need to be unused and in original packaging. Refunds land in 5–7 business days after we receive the return.

You'll get a tracking link by email the moment your order ships. If you can't find it, email us with your order number and we'll resend it.

Every product is hand-vetted by our team before it joins the store — we look at materials, build, and real-world usability. If we wouldn't use it ourselves, we don't carry it.

Within 1 hour of ordering — yes, easily. Just email us. After that, the warehouse may already be packing, but we'll do our best to catch it.

Bundles group products that work better together — so you get a complete routine and a built-in discount (usually 15–18% off). Add a bundle to your bag in one click.

Yes — sign up to our list for 10% off your first order. Bundles also save you 15–18% versus buying products individually. We don't run constant fake-urgency sales.